Privacy Policy
WHAT INFORMATION MAY WE COLLECT FROM YOU?
When you complete our registration form all the personal information which you provide on our registration form will be collected. Our system may also collect and process the following data about you:
INFORMATION YOU GIVE US
You may give us information about you by filling in forms on our website (“our site”) or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description or photograph.
Information we collect about you
With regard to each of your visits to our site we may automatically collect the following information:
- your browser type including any plug-ins and version (e.g. Internet Explorer, Firefox, Safari)
- your operating system (e.g. Microsoft Windows, Macintosh) and platform – your IP address (a unique identifier for each connection to the internet)
- your domain name (e.g. freeserve.co.uk, demon.co.uk
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse- overs); and methods used to browse away from the page and any phone number used to call our customer service number
This information is automatically collected and does not require your input – the information is used to help improve our website so that we may provide you with a better internet service.
COOKIES
Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and allows us to improve our site. You can refuse the use of cookies by following the instructions provided by your web browser.
Google Analytics
Our site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies (text files placed on your computer) to help the website operators analyse how users use the site. The information generated by the cookie about your use of the site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the site, compiling reports on site activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
INFORMATION WE COLLECT ABOUT YOU
We will use this information: to identify usage and statistical information about your use of our facilities and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to administer the site and gather broad demographic information about users of the site;
- to improve our website, and to customise your experience of our site;
- to measure and understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
- as part of our efforts to keep our site safe and secure
WHO WILL WE SHARE YOUR INFORMATION WITH?
Our site may contain links to and from the websites of other companies that are outside of our control. These websites are not covered by this Privacy Policy and such websites will have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. If you access other sites through our site then the operators of these sites may collect information from you which will be used by them in accordance with their own privacy policies, which may differ from ours.
OUR PLEDGE TO YOU
We pledge our intention to meet our obligations under this Privacy Policy statement, and to comply with the requirements of the Data Protection Act 1998.
Cookie Policy
INFORMATION ABOUT OUR USE OF COOKIES
Our websites uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our sites. By continuing to browse our sites, you are agreeing to our use of cookies
WHAT ARE COOKIES?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
WHAT TYPES OF COOKIES ARE ON OUR WEBSITES?
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites, use a shopping cart or make use of e- billing services.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our websites when they are using it. This helps us to improve the way our websites works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
CAN I BLOCK COOKIES?
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
If you would like more information about internet-based advertising, including how to opt-out of cookies, please visit www.youronlinechoices.com
HOW LONG DO COOKIES LAST?
Except for essential cookies, all cookies will be removed when they are no longer required or they have expired.